We're getting some upgrades!...
Our store's platform will be undergoing some maintenance beginning 4/26.
Ultimately this will make for a better overall user experience, but we ask for
your patience during construction as there are a few areas that will be
temporarily impacted:
1. 12:00am EDT-6:00am EDT 4/26 - The store will be closed
for 6 hours and ordering will be unavailable during this time. COMPLETE
2. Once the store reopens at 6:00am EDT on 4/26, there will be a 48 hour
window where new orders will not immediately receive an order number or
confirmation email. All new orders placed during this 48 hour window will be
processed automatically on 4/29 and confirmation numbers and emails should
be received at that time. New orders placed on 4/26 or later will be
processed and shipped beginning 5/1. (THIS INCLUDES ORDERS WITH EXPEDITED
SHIPPING - All orders will ship beginning 5/1.) COMPLETE
- 3. Registration and Sign-in will be disabled for an extended period of
time. For a few weeks, you will not be able to log in to our website using
your normal sign in method. We ask that our frequent customers use the guest
checkout and enter their billing and shipping information at checkout during
this time. We understand that this is an inconvenience for some and
appreciate your patience. This feature will be returning as soon as
possible!
The team here at FamousFoods.com truly appreciates your understanding during
these upgrades. Should you have any questions at all, feel free to drop us a
line at
customercare@famousfoods.com or call us at 1-866-646-4266! - We're also happy to take orders over the phone! Our customer service hours are M-F 8:30am - 5:00pm EDT.